Shipping policy

Shipping Policy

Delivery Coverage

We currently deliver across Scotland, including Glasgow and surrounding areas.
If you are unsure whether delivery is available in your area, please contact us before placing an order.

Order Processing

All orders are confirmed through messages (Facebook / Instagram / Messenger).
Once your order details, fabric, size, and delivery location are confirmed, your order is scheduled for dispatch.

Because our beds are made and prepared according to customer selection, processing time may vary depending on stock availability and customization.

Typical processing time: 2–5 working days

Delivery Time

Delivery time depends on your location and product availability.

Estimated delivery timeline:

  • Glasgow & nearby areas: 3–7 working days

  • Other areas in Scotland: 5–10 working days

Delivery timelines may slightly change during high-demand periods such as seasonal sales or holidays.

Delivery Charges

Delivery charges, if applicable, are clearly communicated before order confirmation.
There are no hidden charges.

Payment Method

We currently operate on a Cash on Delivery basis.
No advance payment is required unless specifically agreed upon for special or customized orders.

Delivery Conditions

  • Customers are responsible for ensuring someone is available to receive the order at the confirmed delivery time.

  • If delivery is attempted and no one is available, rescheduling may result in additional delivery charges.

  • Please ensure accurate address and contact details to avoid delays.

Inspection on Delivery

We strongly recommend checking the product at the time of delivery.
If there is any visible issue or damage, please inform the delivery team immediately and contact us within 24 hours.

Delays & Unforeseen Circumstances

While we aim to deliver on time, delays can occur due to:

  • Weather conditions

  • Traffic issues

  • High seasonal demand

  • Factors beyond our control

We will always keep you informed in case of any delay.

Contact Us

For delivery-related questions or updates, please contact us via our official message channels.